If you’re suddenly not able to switch on your Apple Watch 2, don’t worry, because you might just get a free fix. Apple is now offering free repairs for 42mm Apple Watch Series 2 in case they either won’t power on or have a swollen battery, including those that have their display popped loose due to the swollen battery.
To avail this offer, you need not be under warranty period, and Apple will cover the repairs for up to three years after the purchase of the device. So, even though your Smartwatch is currently working fine, rest assured that if the battery swells in the future, you will be covered for a free repair.
A swollen battery can prevent an Apple Watch from powering on or cause the display to pop out. Only the 42mm Watches, including Sport, Edition, Hermes, and Nike+ variants are eligible for this offer, and it does not extend to the 38 mm models or any other Apple Watches. A similar plan was also instituted for the original Apple Watch models with a swollen or expanded battery.
If you have already replaced the battery of your Apple Watch because it was swollen, you can contact Apple and get a refund. Apple has not made a public announcement about the policy just yet, but that should not be a cause for concern. If an Apple service centre refuses to repair your swollen battery, you should try again after a few days, or just visit a different store.
Affected customers can also visit the Contact Apple Support page, select the Apple Watch/ Battery, power, and Charging/ Bring in for repair to a schedule an appointment with the Genius Bar at an Apple Store or at an Apple Authorized Service Provider. There are also options to contact Apple advisor by phone or through online chat.
Apple advises customers to contact its support advisors for battery replacement, as some Apple employees may claim that no such policy exists.